Usually this is a spam filter problem but if you are sure your alerts are working properly and that no alert was actually sent out when a break occurred then this could be an intentional non-signal. SwingPRO uses real-time intelligence to gauge the strength of the break and, if the break doesn't meet some minimum strength requirements no break alert is sent out.

This is just another way that we keep our losses small (in addition to our False Break Alert System), and only take high-probability setups. Contact support@piphut.com to make sure.

Posted in: SwingPRO Signals, Troubleshooting